SRIVARMA INFOTECH · Smart Ledger
Backup Policy
How often we back up, how long we keep backups and how restores work.
Last updated: 9 September 2026
Automated backups
The database that holds your centre data is backed up automatically every day, with point-in-time recovery available on our hosting platform for recent activity.
Retention
Daily backups are retained on a rolling 30-day cycle. Older backups are overwritten as part of the normal rotation.
Storage and security
Backups are stored encrypted with our cloud provider, separately from the live database, and are accessible only to authorised personnel.
Restoring data
If you lose data through an accidental deletion, contact us at info@srivarma.in or +91 9843600565 as soon as possible. We assess restore requests case by case and, where a restore is possible, aim to complete it within 3 working days. A restore returns data to the state of the chosen backup point, so anything entered after that point may be lost.
What backups do not cover
Backups are a disaster-recovery measure, not a substitute for your own records. They do not cover data you never entered, files stored outside Smart Ledger, or accounts deleted more than 90 days ago. We recommend taking your own periodic exports — see the Data Export Policy.
Testing
We periodically verify that backups can be restored so that recovery works when it is needed.
Contact us
SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India
Mobile: +91 9843600565
Email: info@srivarma.in
Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.
Questions about this policy?
SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India