SaaS User Agreement

Smart Ledger is provided as software-as-a-service over the internet. You do not buy a copy of the software; you subscribe to use it for the period you pay for.

Two variants are offered: Basic and Advance. Each can be paid monthly or annually. Current prices are shown on our pricing page and are inclusive of applicable taxes unless stated otherwise.

We may revise prices with at least 30 days' notice. A price change never affects a term you have already paid for.

Subscription fees are payable in advance for each term through our payment gateway. Monthly plans renew every month and annual plans every year, unless cancelled before the renewal date.

If a renewal payment fails, we give you a 7-day grace period with a reminder. If payment is still not received, access is suspended. Your data is retained per our Account Termination Policy.

All plans include onboarding help and support by phone, WhatsApp and email during our support hours. We aim to respond to support requests within one working day.

We target high availability and perform routine maintenance in low-usage windows. Emergency maintenance may occasionally be carried out without notice.

You are responsible for the accuracy of the data you enter, for the conduct of your operators, for maintaining an internet connection, and for keeping your login credentials safe.

We process your centre data only to provide the service, in line with our Privacy Policy and Data Processing Terms, and we back it up in line with our Backup Policy.

Either side may end the agreement at the end of a paid term. Refunds, if any, follow the Refund & Cancellation Policy. On termination, your data is handled per the Account Termination and Data Export Policies.

SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India

Mobile: +91 9843600565

Email: info@srivarma.in

Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.