SRIVARMA INFOTECH · Smart Ledger
Refund & Cancellation Policy
A 14-day refund window on your first payment, and how cancellation works.
Last updated: 9 September 2026
14-day refund window
If Smart Ledger is not right for you, write to us within 14 days of your first subscription payment and we will refund that payment in full, no questions asked.
After 14 days
Payments made after the first 14 days are non-refundable. Your subscription continues to work until the end of the period you have paid for, and no partial or pro-rata refunds are given for unused time.
Cancelling a subscription
You can cancel at any time by writing to us or asking our support team. Cancellation stops the next renewal; it does not end the current paid term. You keep access until the paid term expires.
Renewals
Monthly and annual plans renew at the end of each term at the price then in force. We notify you before an annual renewal. If you do not wish to renew, cancel before the renewal date.
How refunds are paid
Approved refunds go back to the original payment method used at checkout, usually within 5 to 7 working days. The time it takes to appear in your account depends on your bank or card issuer.
Exceptions
Refunds are not given where an account has been closed for breach of our terms, for misuse of the service, or where a refund is requested only to avoid an affiliate commission clawback.
How to request a refund
Email info@srivarma.in or call +91 9843600565 with your registered mobile number and payment reference. We confirm every request in writing.
Contact us
SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India
Mobile: +91 9843600565
Email: info@srivarma.in
Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.
Questions about this policy?
SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India