Privacy Policy

SRIVARMA INFOTECH ("we", "us") builds and operates Smart Ledger, accounting software designed for Common Service Centres. This policy explains how we handle personal information on our website and inside the software.

Details you give us: full name, mobile number, email address, CSC/VLE ID, state and district, and anything you type into enquiry, demo or support forms.

Account and billing records: plan chosen, subscription dates, payment status, invoice history and the transaction reference returned by our payment gateway. We never see or store your card number, UPI PIN or bank password.

Usage information: pages visited, demo video watch progress, referral code used, referring website, approximate device and browser type, and IP address.

Centre data you enter into the software: your ledger entries, expenses, customer records and reports. This belongs to you; we process it only to run the service for you.

To create and run your account, deliver the software and provide support.

To process subscription payments, renewals and refunds.

To contact you about your enquiry, onboarding, renewals and service notices.

To attribute affiliate referrals and calculate commissions.

To improve the product, fix problems and keep the service secure.

We do not sell your personal information to anyone.

Payment gateway partners for collecting subscription payments.

Cloud hosting and database providers for storing the service data.

Email and messaging providers for transactional and support communication.

Each of these is bound to use the data only to provide their service to us.

We use cookies to keep you signed in, remember your language choice, remember that you have unlocked the demo video, and to remember which affiliate referred you. You can clear or block cookies in your browser, but parts of the site may stop working.

Enquiry and lead records are kept while we are in contact with you and for up to 24 months afterwards.

Account and centre data is kept while your account is active and for 90 days after closure, after which it is permanently deleted. See our Data Export Policy and Account Termination Policy.

Invoices and payment records are kept for as long as Indian tax law requires.

Data is transmitted over encrypted connections, stored in access-controlled databases with row-level access rules, and reachable only by authorised staff. No system is perfectly secure, but we take reasonable technical and organisational measures to protect your information.

You can ask us to show you the personal information we hold, correct it, export it, or delete it. Write to us at the address below and we will respond within 30 days.

Smart Ledger is a business tool and is not intended for anyone under 18.

We may update this policy. The date at the top of this page always shows when it was last changed, and material changes are notified by email or inside the software.

SRIVARMA INFOTECH, 1/151-2, West Street, Allur, Trichy, Tamil Nadu — 620 101, India

Mobile: +91 9843600565

Email: info@srivarma.in

Support hours: Monday to Saturday, 10:00 AM to 7:00 PM IST.